Shipping Terms

We aim to process your orders for shipping and collection within two working days. You will receive an email acknowledging your order, and another with your shipping and tracking details.

All our books are securely and carefully packaged in parcel paper and bubble wrap, and are placed either in a padded envelope, a protected cardboard book-wrap, or a well-cushioned cardboard box.

We have comprehensive insurance to cover the unlikely event of loss or damage in transit.

For shipping outside of the UK, customs charges and/or import taxes may be charged by your local customs authorities. These charges are separate from our shipping costs and are not set or administered by us. They are usually payable directly to the courier company or local border authority when the parcel enters the country and will be your responsibility. In many countries printed books have a reduced rate of VAT.

In the unlikely event of your parcel not arriving within the times specified below, please contact us and we will do our best to provide an update on its status.

Please note that if a book is especially large, heavy, fragile or valuable, we may contact you to arrange a quote for delivery. This service will be provided at cost.

UK

Free UK shipping via Royal Mail is available for all orders placed through our website. This service normally takes 2-5 business days. If you require a faster service, or you would like to upgrade to a courier service, please just contact us for a quote. We use a number of shipping carriers, including DPD and FedEx, and we can also ship using your own account. Upgraded shipping will be charged at cost.

EUROPE

Standard delivery (normally 15-25 business days) is charged at £15 per order. If you would like to upgrade to a priority service, please contact us.

Deliveries to Europe may occasionally take longer due to customs clearance.

WORLDWIDE

Standard Delivery (15-25 business days) is charged at £25 per order. If you would like to upgrade to a priority service, please contact us.

COLLECTION

It is also possible to place your order online and then collect directly from our Surrey-based office. Please contact us for more information, and to arrange collection.